Shipping policy

Last updated: October 12, 2026

Where we ship. We ship to addresses in the United States. Delivery to Alaska, Hawaii, US territories and APO/FPO addresses may take longer or cost more, and some carriers cannot deliver large parcels to PO boxes, so please use a street address where possible. We do not currently ship internationally.

Processing time. Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). During sales or holiday periods, processing may take longer. If we expect a significant delay, we will notify you by email and give you the option to wait or cancel for a full refund.

Careful packing. Because tableware is fragile, we pack each order with protective materials. Large orders and sets may ship in several boxes.

Shipping methods and rates. Available shipping methods, estimated delivery times and costs are shown at checkout before you pay. Delivery times are estimates and begin after your order has shipped, not when it is placed.

Tracking. You will receive a confirmation email with a tracking number once your order ships.

Incorrect addresses. Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us because of an incorrect or incomplete address, re-shipping fees will apply.

Damaged, lost or delayed packages. If your package arrives damaged, report it within 7 days as described in our Refund Policy. If a package has not arrived within a reasonable time after shipping, email hello@lamaniere.store and we will work with the carrier to find it, replace it or refund you.

Split shipments. Items in one order may ship separately. You will not be charged extra shipping for split shipments.

Sales tax. Sales tax is calculated at checkout based on your shipping address and applicable state and local law.